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What we provide

The PEOPLE Academy provides a wealth of resources to BUSINESSES, COACHES & CONSULTANTS

These includes:

The PEOPLE model™- A unique approach to performance improvement  

Business development resources - Online tutorials providing  good business practice, templates and advice on how to manage people more effectively.

A library of development bulletins - A library of management development bulletins providing tips on wide range of subjects.

Personal development resources - Develop your skills even further to coach other people and help unblock their thinking

Ask the expert service – Ongoing support provided through our online ask the expert service.

Comprehensive manual - a comprehensive resource for you to download to complement the online resources

Purchase options      

Staff survey systems - A choice of two surveys to choose from. Helping help you to solicit people's views on how to best improve your business. Survey reports provide a powerful business improvement plan created by your people.                                                                  

                              

 

The PEOPLE model™

A unique performance improvement framework that can be used throughout an organization as a reference point for business planning, project management, performance improvement. It will create a common language for stimulating improvement and growth.

It can be used as a coaching road map and common reference point in one to one or team meetings as you explore how to improve and grow.

The PEOPLE model™ is a powerful model that helps any individual or team bring together everything they are working on so that it all works together and bonds to enhance performance. Working through the model is very straightforward and will stimulate many thoughts and ideas for you to consider as you fine tune your activities and continue to grow.

You will be given access to a series of tutorials to help you understand the PEOPLE model™ and how to maximize its use for stimulating growth. 

  1. The PEOPLE model™ - PDF
  2. The PEOPLE model™ - explanation tutorial
  3. Understanding the PEOPLE model™ - more detailed tutorial
  4. Powerful PEOPLE model™ questions - PDF
  5. Performance definition - video clip
  6. Performance explored - video clip
  7. Efficacy definition - video clip
  8. Efficacy explored - video clip
  9. Ownership definition - video clip
  10. Ownership explored - video clip
  11. Possibilities definition - video clip
  12. Possibilities explored - video clip
  13. Linkage definition - video clip
  14. Linkage explored - video clip
  15. Evidence definition - video clip
  16. Evidence explored - video clip

The PEOPLE model™ will help you review the follow:

Performance:  What does good performance look like for you, now and in the future?

Efficacy: Do you have the skills and knowledge required to achieve the performance you desire, and if so do you know how to apply your skills and knowledge effectively?

Ownership: Do you and others own what you do? Is everyone clear about what they are accountable for? Does everyone know what their personal responsibilities are? Does everyone respond to the needs of others?

Possibilities: What else could be achieved with the resources, equipment, people and skills you have?

Linkage: Does everything everyone does have a link to the achievement of the goals you or your organization is looking to achieve?

Evidence: How do you measure effectiveness? When do you know when you have achieved your goals? What evidence do you have that what you currently do is giving you what you require?

The questions that are raised by you and your team as you work through the PEOPLE model™ will help identify blockages and stimulate the creative energy and answers required to get the movement you need to break through.    

Interested in learning more..... Click here to view a short presentation detailing more about the PEOPLE model as a performance coaching system                 

 
Business development resources

Providing good practice, templates and advice on how to manage people effectively

You will be given access to a library of management development audio visual tutorials providing on demand bite size learning. Each tutorial runs for 4 - 17 minutes on the subjects listed below. 

This powerful and valuable resource will help you hone your own and your teams people management skills.

The people management tutorials with their downloadable - print on demand templates, exercises and resources you will be given access to cover: 

  1. Performance management #1 - the skills
    • Team review
    • Team member review
    • Approaches to leadership
  2. Performance management #2 - by job description
    • Blank job description
    • Completed job description
    • Business plan & objectives template
    • Preparation for performance review meeting
  3. Performance management #3 - by function 
    • The business leaders development wheel
    • The managers development wheel
    • The staff development wheel
    • The personal development wheel
    • Steps to completing the diagnostic wheel
  4. Performance management #4 - by objective
    • The staff performance appraisal system (example of intention)
    • Preparation for performance appraisal meeting (blank)
    • Preparation for performance appraisal meeting (with notes)
    • Performance appraisal review form
    • Structure of a performance appraisal review
    • Action checklist
    • Appraisal preparation form (for small business)
    • Skilled appraisers
  5. Performance management #5 - through behavioral competencies
    • Behavior competencies matrix
    • Levels of competencies
    • Examples of teamwork competencies
    • Examples of encouraged behaviors
    • Guidance to using a competency dictionary
  6. Performance management #6 - the performance contract
    • The performance contract
    • Performance gaps
  7. Recruitment & selection #1 - the exit interview
    • Exit interview questionnaire
  8. Recruitment & selection #2 - Preparation for recruitment documents
    • Job description (blank)
    • Job description (complete)
    • Person specification (blank)
    • Person specification (complete)
    • Interview summary sheet
    • Application form
    • guidance notes for application form
  9. Recruitment & selection #3 - the recruitment interview
    • Information to be given in interview
    • Structure for a recruitment interview
  10. Recruitment & selection #4 - Induction / orientation
    • Induction / Orientation checklist
  11. Assertive behavior in business
    • Recognizing assertive behavior
    • Making and refusing requests
  12. Barriers to performance in business
    • HABE exercise
    • The fairness model
    • The happiness grid
    • The self - talk cycle
  13. Barrier management
  14. Steps to building trust in business
    • The trust tower
  15. Business planning
    • Strategic plan
    • Business plan
    • Department / team objectives
    • Individual objectives
    • Key performance indicators
  16. Communication
    • Meeting action notes
    • Chairing meetings
    • Team brief exercise
    • Feedback skills
    • Skilful praise and criticism
  17. Delegation not abdication
  18. Developing people
  19. Evaluating training
    • The learning evaluation form
    • Department evaluation training plan
    • Bridging the gap exercise
  20. Identifying development needs
    • The PEOPLE development wheel
    • The Business leaders development wheel
    • The managers development wheel
    • The staff development wheel
    • The personal development wheel
  21. Leadership
    • What type of leader are you exercise
    • Your type of leaders in action 
    • The leadership matrix
    • Power and authority
  22. Managing organizational change
    • The change cycle
    • Force field analysis
    • Process of workplace change
    • SWOT analysis
  23. Task coaching
    • Examples of functions
    • Examples o tasks
    • Examples of training barriers
    • Example of a completed task coaching session
    • Example report
  24. Team members
    • Team member matrix
    • Teamwork competencies
    • Teamwork definition
  25. Training and development
    • The business plan flow chart
    • The training needs analysis plan
    • Training structure
    • Guidance to using the training structure
  26. Training & development - techniques to performing a training needs analysis
    • Training needs analysis
  27. What is a good manager?
    • The managers matrix
    • I expect a manager to...exercise
  28. What does good look like in your business?
    • What does good look like exercise
    • Business golden rules exercise
    • Cornerstones exercise

                              


A library of development bulletins

Concise management bulletins to call up as you need them. You can review them on screen, print them or forward them to colleagues. Each bulletin provides tips and guidance on: 

  1. Advertising a vacancy when recruiting
  2. Application forms
  3. Assertiveness at work
  4. Attitude is everything
  5. Bullying and harassment at work
  6. Coaching, a valuable management skill
  7. Communicating with employees
  8. Continuous improvement 
  9. Coping with difficult people
  10. Dealing with interruptions
  11. Decision time when recruiting
  12. Delegation, not abdication
  13. Developing people
  14. Effective management               
  15. Evaluation of training & development
  16. Exit interviews
  17. Focus on the future
  18. Get networking
  19. Introducing a new member to the team
  20. Job Descriptions
  21. Managing people's performance
  22. Managing staff turnover & retention
  23. Managing your time successfully
  24. Mediation in the workplace
  25. Mission & Vision 
  26. Motivation
  27. Not another meeting!
  28. Paying / rewarding employees
  29. Performance appraisals
  30. Person specifications
  31. Planning for Success
  32. Power & Authority
  33. Preparing to interview
  34. Quality leadership
  35. Resilience
  36. Screening and selection of new recruits
  37. Self-development
  38. Stress in the workplace
  39. The art of relaxation
  40. The change cycle
  41. The induction process
  42. The recruitment interview
  43. The return to work interview
  44. Training Plans              
  45. Welcoming new recruits to the company
  46. What do you say when you talk to yourself?
  47. What does good look like?
  48. Work/life balance

                              


Personal development resources

To help managers enhance their skills toolkit to help others unblock their thinking. 

You will be given access to a library of audio visual tutorials providing on demand bite size learning. Each tutorial runs for 4 - 10 minutes.

This powerful and valuable resource with its downloadable - print on demand templates, exercises and resources will help you hone your own and your teams coaching skills. 

  1. Assertive behaviors
  2. Assertiveness – making and refusing requests
  3. Change - imposed
  4. Change - planned
    • The change cycle
  5. Comfort zones
  6. Feedback / feed forward
    • Feed forward exercise
  7. Habits, Attitudes, Beliefs and Expectations
  8. Happiness
  9. Have to / Want to
  10. Life purpose
    • Life purpose visualization
    • The station
  11. Mind mapping
    • Sample mind map
  12. Resilience
  13. Self - esteem
  14. SWOT analysis
    • SWOT analysis sample
  15. Task coaching for life coaches
  16. The self talk cycle
  17. Timeline
  18. Using the life and career balance wheels
    • The life balance wheel
    • The career balance wheel
  19. Values
  20. Visualization
  21. Writing affirmations

                             


Ongoing support through our ask the expert service

You will never be left without support as we provide an online ask the expert service.

When questions are raised by an organisations using our systems we will respond through the nominated contact, usually the purchaser of the system. This way an organisation can provide our answer back to its people and where appropriate offer additional support or development where required.

Questions raised through the ask the expert service by independent coaches or consultant users will be answered direct.

                              


Comprehensive manual

The manual is a useful reference resource for you to use. Each Business Coaching Managers Resource comes with a quality manual and folder. The content of the manual will be available for you to download in PDF format.

                              


Purchase options

PREMIER PACKAGE (THE BUSINESS & PERSONAL DEVELOPMENT SYSTEMS TOGETHER)

Includes:

  • The PEOPLE model™ area access
  • Managing people area access
  • Management development bulletin area access
  • Personal coaching area access
  • Ask the Expert facility

BUSINESS DEVELOPMENT SYSTEM

Includes:

  • The PEOPLE model™ area access
  • Managing people area access
  • Management development bulletin area access
  • Ask the Expert facility

PERSONAL DEVELOPMENT SYSTEM

Includes:

  • The PEOPLE model™ area access
  • Personal coaching area access
  • Management development bulletin area access
  • Ask the Expert facility 

We also provide specific packages made up of some of the resources within the above:

  1. Managing Performance
  2. Recruitment & Selection
  3. Change Management
  4. Training & Development
  5. Diagnostic Tools
  6. Staff Surveys

                                                  

Contact us now at info@thepeopleacademy.com to request a free no obligation online/telephone tour of our resource areas 

 

WE ALSO OFFER...............

 

Staff survey systems (an ideal purchase that aids your solicitation of staff views on how to develop the business)

Use the Perception Gap online staff survey system to engage staff and solicit their views on how your organization could be improved.

The Perception Gap is an on-line employee survey which identifies how people see an organization from all perspectives, and where Perception Gaps exist, provide unique reports on how things might be improved.

Perception Gap surveys are based upon 30 core statements and provide participating organizations the opportunity to add three additional customized statements.

Whilst everyone's input remains anonymous Perception Gap does identify differences of perceptions held between Leaders,  Managers and Staff

There is a choice of two surveys you can use: 

1) The people focused survey covering:

  • Communication
  • Continuous improvement
  • Feedback
  • Induction
  • Leadership Learning & Development
  • Management
  • Recruitment

2) The Balance Scorecard focused survey covering:

  • Operations
  • Customers & Markets
  • Learning & Innovations
  • Finance & Stakeholders

Your staff survey reports will provide:

  • Respondents perceptions
  • Respondents suggestions for improvement
  • Good business practices to consider

Benefits include:

  • A cost effective method of independently polling your people for their views and suggestions
  • Creates a comprehensive map of recommendations for improvement for senior managers to consider
  • Engages and involves everyone in order to improve your organization
  • Provides you with a finger on your organizational pulse
  • See things you might be missing
  • See what your people really think about your organization
  • See your organization through the eyes of your people
Perception Gap is ideal for use by organizations / teams / departments or sites of 20-250 staff         

                              

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