Please click on the product title to review what comes with this purchase
You will be provided with 12 months access to....
A secure library of management development audio visual tutorials providing on demand bite size learning with downloadable, print on demand templates, exercises and resources.
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1. Performance management #1 - the skills
2. Performance management #2 - by job description
3. Performance management #3 - by function
4. Performance management #4 - by objective
5. Performance management #5 - through behavioral competencies
6. Performance management #6 - the performance contract
7. Recruitment & selection #1 - the exit interview
8. Recruitment & selection #2 - Preparation for recruitment documents
9. Recruitment & selection #3 - the recruitment interview
10. Recruitment & selection #4 - Induction / orientation
11. Assertive behavior in business
12. Barriers to performance in business
13. Barrier management
14. Steps to building trust in business
15. Business planning
16. Communication
17. Delegation not abdication
18. Developing people
19. Evaluating training
20. Identifying development needs
21. Leadership
22. Managing organizational change
23. Task coaching
24. Team members
25. Training and development
26. Training & development - techniques to performing a training needs analysis
27. What is a good manager?
28. What does good look like in your business?
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Access to the PEOPLE model area which provides:
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1. The PEOPLE model™ - PDF
2. The PEOPLE model™ - explanation tutorial
3. Understanding the PEOPLE model™ - more detailed tutorial
4. Powerful PEOPLE model™ questions – PDF
5. Performance definition - video clip
6. Performance explored - video clip
7. Efficacy definition - video clip
8. Efficacy explored - video clip
9. Ownership definition - video clip
10. Ownership explored - video clip
11. Possibilities definition - video clip
12. Possibilities explored - video clip
13. Linkage definition - video clip
14. Linkage explored - video clip
15. Evidence definition - video clip
16. Evidence explored - video clip
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Use of our staff survey system – Perception Gap. There are two surveys you will be able to use:
1) The PEOPLE focused survey covering: Communication / Continuous improvement / Feedback / Induction / Leadership Learning & Development / Management / Recruitment
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2) The Balance Scorecard focused survey covering: Operations / Customers & Markets / Learning & Innovations /Finance & Stakeholders
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A quality bound 500 page reference resource manual delivered anywhere in the world at no extra charge (Additional copies of this manual will be available for an additional fee)
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Online support for a year through our ask the expert service
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Access to our library of management development bulletins:
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Advertising a vacancy when recruiting / Application forms / Assertiveness at work / Attitude is everything / Bullying and harassment at work / Coaching, a valuable management skill / Communicating with employees / Continuous improvement / Coping with difficult people / Dealing with interruptions / Decision time when recruiting /Delegation, not abdication / Developing people / Effective management / Evaluation of training & development / Exit interviews / Focus on the future / Get networking / Introducing a new member to the team / Job Descriptions / Managing people's performance / Managing staff turnover & retention / Managing your time successfully / Mediation in the workplace / Mission & Vision / Motivation / Not another meeting! / Paying / rewarding employees / Performance appraisals / Person specifications / Planning for Success / Power & Authority / Preparing to interview / Quality leadership / Resilience / Screening and selection of new recruits / Self-development / Stress in the workplace / The art of relaxation /The change cycle / The induction process / The recruitment interview / The return to work interview / Training Plans / Welcoming new recruits to the company / What do you say when you talk to yourself? / What does good look like? / Work/life balance.
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Subsequent year’s access will be invoiced at the rate of 40% of RRP at that time
You have the right to terminate your license to access this system at each and every renewal stage.
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